Holiday delivery and returns
For guaranteed delivery before Christmas:
- Orders to Denmark before 21st December 12 pm
- Orders to Europe before 16th December 12 pm
Extended Christmas returns - Until 1st February 2022
We use insured parcel service and you receive a track & trace no. when we ship the order.
Denmark & International shipping (Europe)
Free delivery in Denmark on all orders above a total of 399 DKK. For orders below 399 DKK we charge a shipping fee of 29 DKK.
NOTE: We reserve the right to cancel an order if freight costs to remote areas exceed a certain size.
30 days return right
When you shop online at www.esmestudios.com you have 30 days to cancel, where you can inform us that you regret your purchase and then return the item(s) to us. Some items are not covered by this right, and it will appear in the ordering process. Right runs from the day you received the goods. If the period expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve deadline is extended to the following Monday. In the case of multiple goods ordered in one order but are delivered separately, or a product that comes in several batches, the period from the receipt of the last item.
“We do not think consumers should be the ones worrying about the supply chain, it should be a matter of course that every consumer knows what their clothes are made from and how it is produced.”
All apparel are produced at certified factories who meet the highest requirements and standards in terms of social responsibility. Our partners are BSCI, Fairtrade and GOTS certificated which provide a guarantee that all esmé studios’ products are produced under the best conditions for all workers. The use of pure and chemical free fabrics is not only better for the end user, but also healthier for farmers and factory workers.
On a regular basis we visit all suppliers and factories in order to monitor the process from fabric to finished product, leaving ourselves and our customers with a peace of mind knowing that everything has been ethically manufactured.