Privacy policy

Personal information

In order to shop at www.esmestudios.com you must state at least:

- Name
- Address
- E-mail
- Telephone / mobile number

The above data is registered with the purpose of delivery and to give you the best service in the future. The data is stored with information about the items you bought, for 5 years from the end of the financial year to which the information relates, see Bookkeeping Act § 10, after which the data are deleted. Did you set up a login to be able to make self-service with us, your personal information and order information not be deleted unless you ask us to do so. When gathering personal information via our website, we ensure, that this always happens with your explicit consent, to inform you about exactly which information that is gathered and why.

Information will not be disclosed or sold to third parties, except in connection with a restructuring or a full or partial sale of the company. Any disclosure in such a situation would be in accordance with the then-current privacy legislation. As a customer you are entitled to access to our registration data about you and you may object to the registration pursuant to the rules of this Act concerning the processing of personal data and inquiries regarding this should be directed to Esmé via: support@esmestudios.com.

Safety

We protect you against fraud when shopping at www.esmestudios.com. Our webshop works in collaboration with e.g. Clearhaus and through SSL encryption (Secure Socket Layer) we protect the data that is transported via the Internet in connection to purchases. Neither Esmé nor other parties can see the data. As long you are browsing on our website to find good deals or nice products there is no encryption, but as you type in your payment- and credit card information you will enter a so-called safe space. In this safe space, the information will be encrypted and your personal information protected.

At Clearhaus, the credit card information will be validated, which means that it is assessed whether the card has been blocked or other that makes it invalid. If everything is OK, you are informed that the order has been confirmed.

Esmé receives no information about your credit card number or expiry date, but will be notified that an amount has been reserved for Esmé for when the order has been handled. When the order is shipped to GLS, the reserved amount will be transferred to our account at Clearhaus.

In order to protect you and our other customers against fraud and maintain a high level of security for online purchases, we may carry out verification checks. The verification check may comprise the data that you send when ordering, including your address and payment information.

Cookies

At www.esmestudios.com we use cookies. A cookie is a small data file that we place on your computer to keep track of what happens during your visit and in order to recognize your computer. A cookie is not a program and does not contain viruses. We and our business partners use cookies and similar technologies to collect information about you. This information is used for various purposes including statistics, functionality and marketing. By clicking "Accept all cookies" you give consent for all these purposes. You can also choose to decline all cookies by clicking "Decline all cookies". You may withdraw your consent at any time. For withdrawal of consent see below.

Governing Law and Jurisdiction Purchase of goods on www.esmestudios.com is subject to Danish law. Any dispute settled by the Danish courts. 

Withdrawal of consent

You may, at any time, withdraw any consent you have given and we will delete your personal data, unless we can continue the processing based on another purpose. If you wish to withdraw your consent, please contact us at support@esmestudios.com or phone +45 40 62 56 00.